Some services have begun using forced DNS lookups to Google and other public DNS servers that are hardcoded in the apps and devices. This effectively bypasses any DNS servers setup by you or your ISP which means Smart DNS services such as UnoDNS will not work. In order for UnoDNS to be able to work, your services have to use UnoDNS server to resolve domain names.
The only way to get around this issue is by setting up static routes or other methods to block your device from accessing Google, and other public DNS servers from supported routers.
Tutorials for the routers we found to support this feature are listed below:
Asus Routers Click Here
D-Link Routers Click Here
- Netgear - Static Route Method Click Here - Use Firewall Rules Method if Static Route Method doesn't work.
- Netgear- Firewall Rules Method Click Here
TP-Link Routers Click Here
TrendNet Routers Click Here
SmartRG Routers Click Here
- DD-WRT Routers Click Here
- Thompson Technicolor Routers Click Here
- Linksys and Cisco
- Linksys Routers Click Here ( Old Interface ) - Not supported if you get the "Invalid Static Route" message.
- Cisco and Linksys Routers Click Here ( New Interface ) - Not supported if you get the "Invalid Static Route" message.
Billion Routers Click Here
- Belkin Routers Click Here - Only select routers with 'Static Route' option will work.
- Fritzbox Routers Click here - Only select routers with 'IPv4 Route' option will work.
- Mikrotik Routers Click here
These tutorials are mean for users comfortable setting up routers. If settings get corrupt, you always have the option of resetting the router but make sure you make note of your current settings or back them up first. The instructions and commands are provided AS IS for you to try and may or may not work depending on your actual router and the features available to you.
If you have a different router, please open a ticket at http://help.unotelly.com/support/tickets/new and provide us your router make and model and we will try our best to get it working for you.
Please Note: ISP provided modem/gateway/routers generally do not have static routing capabilities so they will not work. Most commercial routers branded Asus, Dlink, Netgear etc. should have this option
Routers/Modems/Gateways we have tried so far and confirmed to not have this feature:
- Apple Airports - This includes Apple Airport, Airport Extreme, and Apple Time Capsule.
- Most Linksys/Cisco routers - You will constantly get "Invalid Static Route" which is a bug in these routers.
- Fritzbox - Some Fritzbox devices have static route feature.
- Most Belkin Routers - You won't have the 'Static Route' option if your router isn't supported.
- Technicolor Gateways
Sky Hub or SKY SR101/SR102