Quickstart Related Issues

Find ways to troubleshoot error messages that may appear in Quickstart.

Setup Failed / Setup Incomplete
Step 1: Is UnoDNS Setup Correctly? A. Open up Command Prompt (Windows) or Terminal (Mac & Linux). Windows: Press  +  at the same tim...
Sun, 21 Feb, 2016 at 3:53 AM
Account Expired / No Subscription
You may have received this message if:  Your UnoTelly subscription has expired  You have a Dynamic IP address and your new IP is already associ...
Tue, 30 Dec, 2014 at 4:14 PM
Update IP Address
Why do I have to update my IP address? Your IP address needs to be updated on our system so that we can identify you.  This occurs if: ...
Mon, 17 Aug, 2015 at 10:38 AM
What is an OpenDNS Test?
An OpenDNS Test Some internet service providers use transparent proxies and filtering systems that interfere with UnoDNS and other alternate-DNS provi...
Fri, 19 Feb, 2016 at 1:53 PM
Error Message: UnoDNS Filtered - 'Setup Incomplete' but some websites work!
Is the 'Setup Incomplete' message appearing in Quickstart regardless of what DNS servers you choose even if approved websites work? Are you get...
Thu, 25 Feb, 2016 at 5:49 PM
Error Message: UnoDNS Filtered - 'Setup Incomplete' and Nothing Works!
This is a common issue in countries where the Internet is censored at the ISP level, or if the ISP is using special routing methods such as pools of IP addr...
Thu, 25 Feb, 2016 at 5:54 PM
How to Disable IPv6 on Windows
This tutorial is based on WIndows Vista. Steps should be very similar across all devices.  Step 1: Click 'START' and open 'Contro...
Mon, 26 Jan, 2015 at 2:08 PM
UnoDNS and UnoVPN does not work on PCs running Avast
Avast 2015 has a new feature called "Secure DNS" - this feature interferes with the normal operation of UnoDNS and UnoVPN  and needs to be disable...
Wed, 26 Nov, 2014 at 2:56 PM