FAQ - Billing

Any Frequently Asked Questions related to any Billing issue

How Long is UnoDNS™ Free?
The Short Answer: UnoTelly offers a free 8-Day Premium-DNS trial to test drive our service. Click here to sign up for your trial  - all we need ...
Fri, 19 Feb, 2016 at 2:20 PM
My Free Trial Expired! How Do I Sign Up?
Is your free trial expiring?  Here's how to purchase a new subscription:  Step - 1  Sign in to your Quickstart account   ...
Wed, 24 Feb, 2016 at 6:09 PM
Is there a Contract? Or can I Cancel my Subscription at Anytime?
There is no contract or obligation and you can cancel your subscription at anytime! UnoDNS™ offers 100% money back guarantee within the first 7 days of ...
Thu, 16 Oct, 2014 at 10:14 AM
What Payment Methods do you Accept?
We accept Visa and Mastercard.  Please Open a Ticket if you want to request new payment method and we will try to incorporate it as soon as possible...
Wed, 10 Feb, 2016 at 4:00 PM
Prepaid Subscription vs. Recurring Subscription
Pay Monthly vs. Advanced Prepaid Subscription Advantages of Prepaid: It is cheaper. There are no service interruptions due to payment is...
Tue, 30 Dec, 2014 at 3:55 PM
How do I Upgrade the Length of my Pre-Paid Subscription?
To change the Length of your Pre-Paid, you will first cancel the existing subscription and then purchase a new one once the existing one expires.  ...
Thu, 25 Feb, 2016 at 5:58 PM
How do I Upgrade from Premium to Gold?
Upgrading from Premium to Gold: If you already have a Premium DNS and wish to upgrade to Gold+VPN, you will only pay the price difference betw...
Thu, 18 Feb, 2016 at 1:59 PM
How do I Pay for an Account Invoice?
Here's how to Pay your Invoice: Step 1  Login to your account by clicking here. Step 2 Click on My Account ...
Thu, 25 Feb, 2016 at 6:00 PM
How do I Add or Modify Credit Card Details?
Is your Credit Card expiring?  Or do you want your next renewal to go through on a different Credit Card? How to modify your credit card det...
Thu, 25 Feb, 2016 at 6:00 PM
How do I Change or Reset my UnoTelly Account Password?
To change your UnoTelly password: Click Here To reset and recover your UnoTelly password: Click Here
Thu, 7 May, 2015 at 1:05 PM